Terms & Conditions

1. About these terms

Welcome to nz.stanley1913.com (the "Site"). The Site is operated by Ampro Sales Limited (NZBN 9429040914688), the authorised New Zealand distributor of Stanley products ("Ampro", "we", "us" or "our"). Stanley 1913 is a brand of PMI WW Brands, LLC ("PMI").

These Terms & Conditions ("Terms") apply to your use of the Site and to any purchase you make through it. By using the Site or placing an order, you agree to these Terms. Please read them carefully.

Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other law that cannot be excluded.

2. Changes to these terms

We may update these Terms from time to time. The updated Terms apply from the date they are posted on the Site. Changes will not affect any order placed before that date. The date at the bottom of this page shows when the Terms were last updated.

3. Privacy

We collect and handle your personal information in line with the Privacy Act 2020 and our Privacy Policy . This includes information you give us when you place an order, create an account or sign up for email or SMS. Some of our service providers (such as our e-commerce and email/SMS platforms) store information outside New Zealand. You can ask to access or correct your personal information at any time by contacting us.

4. Intellectual property

The content on the Site (including text, graphics, logos, images, photography and video) is owned by or licensed to PMI and/or Ampro, and is protected by copyright and trade mark law. Stanley 1913 and related logos are trade marks of PMI.

You may view, download and print content for your own personal, non-commercial use. You may not copy, reproduce or use any content for any other purpose without our written permission.

5. Orders

When you place an order, you are making an offer to buy the products. A contract forms when we send you an email confirming your order.

We may decline or cancel an order, for example if a product is out of stock, we suspect fraud, or there is an obvious error in the price or description. If we cancel your order, we will tell you using the contact details you provided and refund any payment in full.

6. Prices and payment

All prices are in New Zealand dollars (NZD) and include GST. Shipping costs are shown at checkout before you pay. Prices may change, but the price shown when you place your order is the price you pay (unless there is an obvious pricing error, as described above).

By placing an order, you confirm the payment details you give us are correct and that you are authorised to use the payment method.

7. Delivery

We deliver within New Zealand only. Delivery timeframes and costs are set out on our Shipping & Delivery page . Delivery times are estimates. If your order arrives damaged or is not delivered, please contact us and we will put it right.

8. Returns, warranty and your consumer rights

Our products come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. This includes guarantees that products are of acceptable quality, fit for purpose and match their description. If a product has a fault, you are entitled to a repair, replacement or refund as set out in that Act.

Our change-of-mind returns policy and warranty are set out on our Returns & Exchange Policy, Stainless Steel Warranty , and Soft Goods Warranty pages. These are in addition to your rights under the Consumer Guarantees Act, not instead of them.

9. Email and SMS marketing

We send marketing messages in line with the Unsolicited Electronic Messages Act 2007.

Signing up. You can sign up to receive marketing emails and/or text messages from Stanley 1913 New Zealand through a sign-up form on the Site, at checkout, when creating an account, or by texting a keyword to our short code. Email and SMS are separate. Signing up for one does not sign you up for the other. We will only send you marketing messages if you have agreed to receive them. Signing up is never a condition of buying from us.

What we send. Marketing messages may include new product launches, restock alerts, offers and promotion codes, event news and reminders about items left in your cart. We also send service messages about your orders (such as order confirmations and shipping updates). You will receive these whether or not you have signed up for marketing.

Email. Every marketing email includes our business name, contact details and a working unsubscribe link.

SMS. Text messages are sent from our short code to New Zealand mobile numbers only.

How often we text varies. We aim to send no more than 4 marketing texts per month, between 8am and 8pm NZ time.
We don't charge for our texts. Your mobile provider's standard terms apply.
Reply HELP for help, or contact us using the details below.
By signing up, you confirm you are the account holder for the mobile number or are authorised to use it.
Mobile carriers are not liable for delayed or undelivered messages.

Unsubscribing. You can unsubscribe at any time. Click "unsubscribe" in any email, reply STOP to any text, or contact us. We will process your request within 5 working days. After you text STOP, we may send one message confirming you have unsubscribed. Unsubscribing from marketing does not stop service messages about your orders.

Your information. We use Klaviyo and Shopify to manage our email and SMS lists. These providers may store your information outside New Zealand. We keep a record of when and how you signed up. We will not sell your email address or mobile number, or share them with third parties for their own marketing. See our Privacy Policy for more.

Changes. We may change or end our email or SMS programmes at any time. We will tell subscribers about any material change.

If you post reviews, comments, photos or other content on the Site or tag us on social media ("Your Content"), you keep ownership of it. You give us a non-exclusive, royalty-free, worldwide licence to use, reproduce, edit and publish Your Content in connection with Stanley 1913 New Zealand. You confirm Your Content is your own, is accurate and does not break any law or anyone else's rights.

We may remove or decline to publish any content at our discretion. Content posted by users reflects their views, not ours.

11. Accuracy of information

We take care to keep product information, images and prices accurate and up to date. Colours may look different depending on your screen. If we find an error, we will correct it. If it affects an order you have placed, we will contact you before proceeding.

12. Our liability

Nothing in these Terms excludes or limits any rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

To the extent permitted by law, we are not liable for any indirect or consequential loss (such as loss of profits or data) arising from your use of the Site. To the extent permitted by law, and except for your rights under those Acts, our total liability to you in connection with any order is limited to the amount you paid for that order.

We work to keep the Site available and secure, but we can't guarantee it will always be uninterrupted or error-free.

13. Your responsibilities

You agree not to misuse the Site. This includes attempting to interfere with its operation, accessing it by automated means without our permission, or using it for any unlawful purpose. You are responsible for any loss we suffer as a direct result of your breach of these Terms or misuse of the Site, including reasonable legal costs.

14. Third-party links

The Site may contain links to third-party websites. We are not responsible for their content, products or services. Please read their terms and privacy policies before using them.

15. General

If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms will continue to apply. If we don't enforce any part of these Terms, that is not a waiver of our rights.

We may give you notices about these Terms or your order by email to the address you have given us.

16. Governing law

These Terms are governed by New Zealand law. Any dispute will be dealt with by the courts and tribunals of New Zealand, including the Disputes Tribunal.