Shipping & Delivery

Costs

We offer free shipping nationwide on orders over $120.00. Orders $120.00 and under will be shipped anywhere in New Zealand for $7.00.

NZ Post (Courier)

All orders are shipped using NZ Post's tracked courier service from our warehouse in Wellington.

Standard Timeframes

We ship orders within 1-2 business days of receiving them. Orders to urban addresses within the North Island are shipped on an overnight service. Orders to urban addresses in the South Island are delivered in 1-3 days. Rural deliveries take an additional 1-2 days.

Please note that delivery timeframes are a guide. It may take a little longer during peak periods, weather events or when there are other delivery issues that are outside of our control.

Change Requests 

Please make sure your order details, item(s), and delivery address are correct at the time of purchase. We are unable to make any changes once the order has been placed.

Tracking

You will receive an email with your tracking information once your order has been processed. If you are unable to locate your tracking number or if you have any questions about your order, please get in touch with us here.

Damaged Goods

If your order has been damaged in transit, please get in touch with us here and include images of the damaged packaging or goods.

Returns or exchanges

If you’re not totally satisfied with your Stanley purchase from nz.stanley1913.com, then you can return it for a refund within 15 days. View our Returns and Exchanges policy here.